Legal
Last updated: July 23, 2026
EZ911 Termites Control ("EZ911," "we," or "us") respects your privacy. This policy explains what information we collect through our website and our phone, text, and email communications, how we use it, and the choices you have. By contacting us or using this website, you agree to the practices described here.
We only collect the information you choose to share with us — mostly when you request a free inspection or reach out to us. That usually includes:
We also automatically receive some basic technical information (like your general location and browser type) that helps the website load correctly and keeps out spam. We do not collect or store payment or credit card details through this website.
We use your information only to help you, including to:
We do not sell your personal information — and we never have.
If you give us your phone number or email — or check the box agreeing to be contacted — we may call, text, or email you about your inspection or service. Standard message and data rates may apply to text messages. You can opt out at any time: reply STOP to stop texts, or just tell us by phone or email that you'd rather not be contacted, and we'll honor it.
The inspection-request form on our site is handled by Formspark, a third-party form service that delivers your message to us by email. To block spam, the form uses Cloudflare Turnstile, a privacy-friendly "are you human?" check. These services process your submission only to deliver it to us and protect the form — they do not use your information for their own marketing.
This is a simple website. We do not use advertising cookies, we do not track you across other websites, and we do not run third-party ad networks. The only cookies we use are essential ones — for example, the security check that tells real visitors apart from bots. You can block or delete cookies in your browser settings, and the site will still work.
We share your information only when it's needed to serve you or required by law:
We do not sell, rent, or trade your personal information to anyone.
We keep your information only as long as we need it to provide our services, follow up with you, and meet legal or record-keeping requirements. When we no longer need it, we dispose of it securely.
If you live in California, you have the right to ask what personal information we've collected about you, to request that we delete it, and not to be treated differently for exercising those rights. Because we don't sell personal information, there is nothing to opt out of on that front. To make a request, just contact us using the details below — we may need to confirm your identity first.
Our services and website are meant for adults and are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has given us their information, please contact us and we'll delete it.
We take reasonable steps to keep your information safe. That said, no website or method of sending information over the internet is completely secure, so we can't guarantee absolute security. Please don't send sensitive information (such as financial details) through the website form.
We may update this policy from time to time. When we do, we'll update the "last updated" date at the top of this page. Please check back now and then so you're aware of any changes.
Questions about your privacy or this policy? We're glad to help.
EZ911 Termites Control
Phone: (562) 500-3921
Email: [email protected]
Office: 11015 Paramount Blvd, Suite 1, Downey, CA 90241
